FAQs

Do you accommodate dietary restrictions or allergies for my party?

We are happy to accommodate any severe allergies and vegetarian menu requests. However we can not guarantee a vegan accommodation. We kindly require that you inform us at least 48 hours in advance of your reservation. Although we will do our best to accommodate your requests, we can not guarantee that they will be honored. The tasting experience may contain peanuts, tree nuts, soy, sesame, dairy/egg (and derivatives), agar, wheat, whole grains and other glutens. It is not prepared in a kosher or allergy-controlled kitchen. If you have specific dietary requests for yourself or anyone in your party, please contact our management team at reservations@acadiachicago.com.

What is the dress code at Acadia?

Smart casual is suggested, but neither enforced nor required. Jackets are not required for gentlemen.

Where is Acadia located?

We are located in the South Loop neighborhood of Chicago, at 1639 S Wabash Ave.

What is your corkage policy?

Our corkage is $85 per bottle, with a maximum of two 750 mL bottles per party. For every bottle you purchase in house, one corkage fee will be waived.

Where can we park?

We have street parking readily available, or valet for $10 per car.

Can we reserve spaces at your bar?

No, our bar is walk-in only.

What if a date or option isn't available for my private event?

Please contact our Director of Private Events, Katelynn Beman via email at kbeman@acadiachicago.com

Why do you use pre-paid bookings instead of reservations?

Acadia is a small space, and we want to create an intimate environment for our guests. Pre-paid bookings allow us to anticipate who is coming in and to give guests an all-encompassing experience at the best price possible.

What does my ticket include?

When you purchase a booking to Acadia, it covers your base meal, but it does not include supplemental food, alcoholic beverages, non-alcoholic beverages, coffee or tea. The ticket price listed also includes tax and service charge.

Why was my booking released before checkout?

Please be aware that you will have 8 minutes to complete the transaction once tickets are selected. If you exceed the allotted time you will be signed out and the tickets will be released back into our system for other guests to purchase.

Can I get a refund once purchased? Can I exchange my booking for a different night?

No. Just as with attending a sporting event, concert or the theater, all sales are final. However, we would be happy to reschedule your booking up to a year. If you cannot come, we recommend that you transfer your bookings to someone else. https://medium.com/tock/transferring-bookings-24cd23d3b3e6#.wphazub06

How do I transfer my booking?

To transfer a ticket, log in to your account, go to the "My Account" area using the upper right navigation pane and select "Your Bookings". Each ticket has a transfer button next to it. https://profile.tocktix.com/#/login?continue=account.tickets

Can I give my booking away or sell it?

Yes. The booking is completely transferable. Please note, however, that selling tickets for greater than face value may be illegal in your area. Anyone who purchases a ticket from another patron should take care to ensure that they have a received a formal transfer of the ticket through the restaurant's official website. Any tickets purchased on the secondary market are at the purchaser's risk. We cannot accept responsibility for forgeries or misrepresentations. https://profile.tocktix.com/#/login?continue=account.tickets

How do deposits work?

If you are booking a large private event with us, we may charge a deposit fee, instead of the grand total. We will require the remaining balance at the end of your meal in house.

Have additional questions?

If you have additional questions about Tock or your reservation, please visit the Tock help page.

Acadia

Chicago, Illinois